I returned home from my trip to California, and found that our high speed access to the Internet was down, and Jack had switched our router to using our old dialup system. (I still find it amazing that we have a router in the house: have I been working too long with computers, or what?) Yesterday, for an interminable four hours, the guy from Netbeam was here and ending up rebuilding and reprogramming our antennae. We are concerned: if they have to do this much, how are they going to afford to stay in business? We can't buy their service if they can't afford to stay in business. And going back to dialup was painful: our slow rural lines rarely achieve more than 24K rates, and other technological solutions do not apply because of our isolation.